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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:Is Shandong Xinshan Iron and Steel Co., Ltd.a trading company or manufacture?

A:Shandong Xinshan Iron and Steel Co., Ltd. is both a manufacture and trading company

Q:Can I have a trial order only for several tons carbon steel pipe?

A:We can ship the regular specifications to you with LCL service.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Q:Do you provide steel pipe samples ? is it free or extra ?

A:Yes, we could offer the sample for free, with the cost of freight paid by customer.

Q:How long is your delivery time for natural black carbon steel pipe?

A:Generally it is 10-20 days if goods are in stock. or around 25 days if the goods are not in stock and it is according to order requirement.

Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

Q: What is your terms of payment ?

A: Payment USD, 30% T/T in advance ,balance before shippment.

Q:What is your MOQ (Minimum Order Quantity)?

A: Only one

Q: What is your packaging method?

A: Use plastic bags or bulk packaging into bundles or bundles.

Q: What are your payment terms?

A: 30% of T/T advance will be advanced by T/T, and 70% will be before shipment under FOB.

T/T advance 30% by T/T, 70% for BL copy under CIF.

T/T advance 30% is advanced by T/T, and 70% LC is in sight under CIF.

100% Lc Cif in sight.

Q: Can we visit your factory?

A: We welcome customers from all over the world to visit our factory. If you are interested in visiting, we will arrange a professional sales team to follow up your case.

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